Frequently Asked Questions
What payment methods do you have?
You can pay your invoice or deposit using PayPal, Interac e-Transfer, Cheque or Money Order. Visit our Make a Payment page for more information.
How are clients billed?
We require a deposit before we begin work on your website. You will be billed the balance at the beginning of the month after the date that the site is live (due 30 days following). You will not be billed until you have approved the site, and it has gone live. You will be sent a detailed invoice at the end of that month. We usually bill in advance for one year of management services to avoid the overhead of small monthly payments.
How much will my web site cost?
The cost of your web site depends on the number of pages on the site. There are no hidden fees, no limits on size, content, support, graphics, or anything else. That’s it. You are in complete control of how much your web site will cost you. Visit our Pricing page for more information.
Are there any ongoing costs?
There is an ongoing management fee — which is paid in advance. This covers all the on-going services that will keep your site working hard for you. There is also a low, flat-rate handling fee for updates when you request changes to your web site or related services.
OK, I am ready to sign up; how do we proceed?
The service agreement & sign-up form is intended to make sure you understand our service; please read it, make sure you understand it, and ask us any questions you may have. Once we have the signed form and your deposit, we will contact you for your initial input. We will continue to solicit your feedback during the process to ensure that our work meets your requirements.