Keeping your website current is essential for your business’s success. We offer ongoing support and maintenance, allowing you to focus on running your business without the worry of managing your website. Regularly updating your content is one of the most effective strategies to encourage repeat visits. Active websites tend to rank higher in search engine results, thus enhancing your online visibility. Whether you need content updates, a site redesign, or a complete overhaul, our services are designed to facilitate these changes efficiently and affordably. Visit our Pricing page to get an estimate!

What is Considered an Update?

An update can involve adding, revising, refreshing, or enhancing content to ensure it remains accurate, relevant, and competitive. Charges for updates are applied on a per-request, per-page basis, meaning that any modifications made to a page whether minor or extensive, are considered a single update. This fee structure also applies to other services, such as domain name changes, email configuration, custom statistics reports, and more. Most updates are typically completed within 24 hours.

Back2Front offers a comprehensive management service, which includes handling all changes and updates to your website for a fixed per-request, per-page fee. If an error occurs on our end, we will correct it at no extra cost to you. Should you choose to make changes to the site yourself, we assume you possess the necessary skills to make the changes. However, because we offer a comprehensive service, any assistance you need to make changes will incur a fee.

Additionally, if your modifications lead to issues that require repairs, those will also incur a fee. Implementing fees for our services is crucial for maintaining a sustainable business model and ensuring profitability.

Website Redesign

Redesigning your website can seem overwhelming, yet it is essential to evaluate whether your existing site effectively serves the needs of both your business and your customers. A thoughtful redesign can enhance user experience, improve functionality, and better align your online presence with your current goals and audience expectations. Here are some reasons to consider a redesign.

1. Does your website appear outdated?
2. Are you undergoing a rebranding because of a change in product or service?
3. Is your site not responsive across various devices?
4. Does your site fail to provide a smooth user experience?
5. Do you need to provide additional content that may help customers, such as a FAQ, About or Pricing page?
6. Is it easy for customers to contact you?

If you’ve answered yes to any of those questions, these are strong indicators that a redesign could enhance your online presence. If you need a redesign, we’d be happy to do that for you. Contact Us today to get started!

Photographs

Our service includes preparing your photos for the web, although photo and image editing is available at an additional cost. To achieve optimal results, please provide us with your highest quality photos in a high-resolution format. We will convert your images to a web-compatible format, resize them as necessary, and upload them to your site.

In most cases you can send files up to 20MB through email. For larger files, here are a few ways you can send them:

• Google Drive
• Microsoft OneDrive
• Dropbox
• WeTransfer

The Best Way To Send Us Updates

The best method for submitting changes for your website is via email. This ensures that both parties have a written record of the updates, which can be helpful for future reference. Additionally, it allows for precise communication regarding text modifications and the inclusion of any necessary attachments. To facilitate a smooth process and minimize potential delays, please ensure that your instructions are as clear and comprehensive as possible.