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Cross-sell products are complementary items offered to a customer who is already purchasing or has purchased a related primary product. The goal is to increase the value of the sale by providing the customer with something that adds value to their original purchase, such as offering a phone case when a customer buys a new phone.
Linked Products – Upsells and/or Cross-sells
What is the Upsell and Cross-sell Product Feature?
Upsell products are more expensive, upgraded, or feature-rich versions of a product that a customer is already planning to purchase. The goal is to encourage the customer to spend more by offering a higher-value alternative, such as a premium version, a larger size, or an add-on that enhances the original product’s functionality.Cross-sell products are complementary items offered to a customer who is already purchasing or has purchased a related primary product. The goal is to increase the value of the sale by providing the customer with something that adds value to their original purchase, such as offering a phone case when a customer buys a new phone.
Adding Upsell and/or Cross-sell Products
- On the left menu, click on “Products”.
- Next, click on “All Products”.
- Click on the product that you want to add the Upsell or Cross-sell products to.
- Now, scroll down and look for the “Product data” section. Click on the “Linked Products” tab on the left.
- Here you can type in the name of any product you want to suggest and pick from the search results that pop up.
- When you are done entering your information, scroll back up to where it says “Publish”, here you can choose to “Publish/Update”, “Save Draft” or “Preview”.
- Go to the page on the front end and review your entry.